From time to time we receive unsolicited feedback from our clients, such as the e-mail below, which helps us to gauge what we are doing well and what things we may need to improve. In this post, and in posts to follow, I will include examples of these communications to help paint a picture of our approach to doing business with our clients.
Hi Lisa,
It was such a pleasure to meet and do business with you this past week! We're very excited about the significant savings on our credit card transactions that Gravity Payments offers, along with what we can already see will be greatly improved service. It's so nice to have you here on "our side" of the water and know that you are working with so many local small businesses in the West Sound area.
We talked this weekend with [a local business], the excellent catering company in Port Orchard we had mentioned at your visit. Please contact [the owner] directly by email to arrange a time to visit with them. We're confident that you will be able to show them ways to reduce their credit-card transaction costs, just as you did for us.
Best regards,
Anne & Hollis
Farm Kitchen
24309 Port Gamble Road NE
Port Orchard
